Privacy Policy

You can visit most pages on this website without giving us any information about yourself. But sometimes we need personal data from you in order to provide the products and services you request. cyberpromote and Forecheck promise to protect your privacy at all times. This privacy statement explains how we collect, store and use any data that you provide.

Which personal data is collected and stored

If you place an order at our online shop with our contractual partner “Digital River GmbH”, require a service, subscribe to a newsletter, participate in a survey, require a test license, contact us or proceed with some activities on our website, personal data is required. For example:

  • If you place an order at our online shop, you are required to enter the information which is necessary for proceeding with the order such as your name, company name, address and credit card number or bank data.
  • If you utilize our online technical support, you are required to enter the necessary information for proceeding your request such as your name, email address, details about your PC hardware and software as well as the type of errors that have occurred.

You can decide at any time whether or not you would like to continue with the procedure that requires you to specify your personal data. If you do not want to specify the required information, you will not be able to complete the transaction.

We reserve the right to gather information about your payment history made by third parties, in order to offer your certain payment options such as invoice payments.

Usage of collected and stored personal data

Your personal data may be used by cyberpromote and Forecheck for detailed information about your licenses (through the website, product updates, product news, consulting services, webinars, newsletters, marketing support, partner support, forum support and support for other services. At any time you have the option to unsubscribe from all mailing lists.

Transmission of personal data to third parties

cyberpromote and Forecheck also use the services of other contractual partners for product dispatch as well as issuing the invoices and payment procedures regarding orders. Our contractual partners are obligated to treat the personal data with confidentiality and use it only for services related to purposes or transactions on behalf of cyberpromote and/or Forecheck.
We will not transmit your personal data to third parties without your explicit consent, not even for marketing and sales purposes or to address brokers, unless we are obliged by legal regulations to do so.

Security of personal data

Personal payment data like credit card information or bank account data is only processed and stored by our contractual payment partners. Only personal customer data without payment data (ex. Name, Company, Email address) is transferred from our contractual partners to us.

Personal customer data that we need for selling software licenses and for license activation and license testing is protected by the privacy acts of Germany and international security standards. Please note that this personal data will be transferred between cyberpromote GmbH and Forecheck LLC.
All cyberpromote and Forecheck employees that have access to personal customer data are obligated to ensure the confidentiality of the personal data and its use.

Statistical information

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and which make it possible to analyze your use of the website. The information generated by the cookie when you use this website (including your IP address) is transferred to a Google server in the USA and saved there. Google will use this information in order to analyze the use of the website in order to put together reports about website activities for the website operator and to provide further services for website and Internet use. Google may also transfer this information to third parties provided that it is legal to do so or if Google commissions the processing of this data by a third party. Google will never associate your IP address with other data Google has collected. You can prevent the installation of cookies with a corresponding setting in your browser software. However, we would like to explicitly point out that if you do so, you will not be able to fully use all of the functions of this website. By using this website you agree to the processing of your personal data as collected by Google in the aforementioned manner and purpose.
This website uses Google Analytics with the extension “anonymizeIP()”, IP addresses being truncated before further processing in order to rule out direct associations to persons.
In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:


Cookies are small text files which are sent and received between a website and your browser software. cyberpromote uses these cookies in order to document your visits on the websites and to support the function of the shop basket when ordering in the cyberpromote and Forecheck online shop.

If you are against this procedure, you can change the settings of your browser in such a way that cookies are blocked or your PC/mobile device informs you when the website tries to store a cookie in your browser software. Be aware that the blocking of cookies could bar you from using some products and/or services on the cyberpromote and Forecheck websites.

Privacy of our partners

The cyberpromote and Forecheck websites offer various links to companies with which we have a business relationship. cyberpromote is not responsible for the privacy practices of its business partners. Therefore, since their practices may differ from ours, we strongly advise you to inform yourself about the privacy declaration of these particular companies.

User content

Please take into consideration the fact that the information that you provide to our website in the forum and in the blog posts is a public piece of information and is not subject of the privacy declaration. Be aware that this form of communication contains the risk that the information is taken and used by others. In general, we strongly recommend that you carefully handle your personal data each time you enter the internet.